Terms of Online Tai Chi Sales

Terms of Online Sales

Disclaimer & Privacy Policy

Terms of Online Lesson Purchases - Group and Private Tuition

  • Online purchases made via the Earth Balance Tai Chi website are in agreement with the terms and conditions noted here.
  • If you have any difficulty using our online shopping cart and checkout, please contact us for assistance.


  • By subscribing to the group livestream you are in agreement with the terms noted here.
  • We are based in the UK and operate on either GMT or BST time zones.
  • Lessons are available globally.
  • We use a wired ethernet connected high-speed fibre internet connection using Zoom web conferencing software.
  • Payment: Subscription via PayPal.
  • Cancellations:  You can cancel the subscription from within your PayPal account. Read PayPal's instructions here. This will cancel your next monthly payment and no further payments will be debited. You will continue to receive the livestream service until the end of your pre-paid month. No refunds permitted for cancelling mid subscription.
  • Defaulted Subscription Payments:  As a student you are responsible for paying on time. If your subscription payment defaults on renewal, your subscription will be cancelled and access to the service will cease on that date. You will only be able to access the livestream classes and Vimeo account once again when you purchase a new subscription.
  • Please Note: The cost takes into account six weeks of annual leave per year. Where possible when livestreams are unable to go ahead as planned, classes will be pre or post recorded and added to the Vimeo channel.
  • Live Stream: We use Zoom for the livestream. It is best to download and use the app/programme, as the browser version has a lag with audio/video.
  • Recordings: These will be available to watch via Vimeo.
  • Tech Requirements: A good size PC monitor, a good internet connection and computer speakers. Best suited to a laptop or home PC. Mobile devices are not suitable for the livestream as the screen size is too small.


  • We are based in the UK and operate on either GMT or BST time zones.
  • Lessons are available globally.
  • We use a wired ethernet connected high-speed fibre internet connection.
  • Cancellations: 24 hours notice for cancellations and rescheduling, no refunds/changes within this time frame. Cancellations must be received via email. Students who miss their class will not be refunded.
  • Class Type: Tuition is either for one hour of tuition or one hour of tuition plus homework/resources. There is a different pricing structure for each format.
  • Live-Stream: Format is via Zoom. Please avoid using the Zoom browser version as this creates a lag with audio/video. Please use the Zoom application.
  • Tech Requirements: High-speed broadband internet connection (wired ethernet), web camera, computer microphone, computer speakers. Wifi is not advised. Your webcam must be set up and tested in advance so that your whole body is shown in the video screen with speakers and microphone working. Please ensure you have access to a desktop computer or a laptop with a good screen size for viewing. Mobile devices e.g. phones and tablets are not suitable.


  • This distance learning format is for students who live in a time zone that is outside of our UK schedule.
  • Lessons are available globally.
  • Format: Lessons are via recorded videos tailored to you. Please note these lessons are not via live-stream.
  • Cancellations: Once booked and paid for, no cancellations are permitted.

Payment for Online Purchases

  • We take your privacy very seriously and so your connection to this site is encrypted, which is denoted by the padlock icon in the top left corner of your browser.  It’s a good idea to always check for this when using websites whilst entering personal information.
  • We accept payments via PayPal for the group live stream and distance learning classes. It is possible to use Paypal without a Paypal account, as a guest user.
  • For online private tuition, bookings are made via debit or credit card through our online booking system.

Medical History

  • Our instruction provides guidance with posture, movement and deep breathing according to the principles of Tai Chi and Qigong.
  • Before joining a class all students must advise of any limitations or pre-existing conditions that may prevent them from engaging safely in Tai Chi and Qigong via email.
  • Earth Balance Tai Chi fully understands its obligations to ensure that personal information is treated fairly, lawfully and correctly, and is committed to achieving compliance with the laws of General Data Protection Regulation 2016.
  • Please visit our online resources for general health and wellbeing benefits of these practices.
  • Tai Chi, Qi Gong and Meditation are not a replacement for conventional medical treatment.  Please refer to your GP with any medical questions you may have before or during your classes with us.


  • We are based in the UK and governed by UK jurisdiction.